Privacy Policy

Terrarium de Fleurs

This Privacy Policy explains how Terrarium de Fleurs collects, uses, and protects your information when you visit our website or use our services. Your privacy matters, and we keep your information safe and never sell it.

Information We Collect

We may collect the following information when you interact with us:

Personal Information

This includes your name, email, phone number, wedding date, and any details you share when you contact us, book a service, or fill out a form.

Order Information

If you book bouquet preservation, attend a workshop, or make a purchase, we collect details needed to complete your order such as your frame selection, payment information, shipping address, and design preferences.

Automatically Collected Information

When you browse our website, some technical info may be collected automatically such as your IP address, browser type, pages visited, and how long you stay on the site. This helps us improve the website experience.

How We Use Your Information

We use your information to:

• Process orders and provide services
• Confirm appointments and send updates
• Contact you about your bouquet, design, or pickup
• Respond to your questions
• Improve our website and marketing
• Send newsletters or promotional updates if you choose to sign up

We do not sell or rent your personal information.

Payments

All payments made through our website or in-person are handled securely by trusted third-party payment processors. Terrarium de Fleurs does not store full credit card information.

Our website may use cookies to help improve your browsing experience and analyze how visitors use the site. You can disable cookies in your browser settings if you prefer.

Sharing Your Information

We only share your information when needed to provide a service such as:

• Shipping carriers
• Payment processors
• Website tools that help us run the site
• Email or newsletter services

These partners only receive the information they need and must keep it secure.

We never sell your information.

Photos and Artwork

If you book bouquet preservation or attend a workshop, you agree that Terrarium de Fleurs may photograph the process and finished pieces to share on our website or social media. If you prefer not to have your photos shared, please tell us during drop off.

Data Protection

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. While no system is perfect, we do our best to keep your information secure.

Links to Other Websites

Our website may include links to other sites such as Instagram, TikTok, or external booking pages. We are not responsible for the privacy practices of those sites.

Your Choices

You can request to update or remove your personal information at any time by contacting us. You can also unsubscribe from emails by using the link at the bottom of any message.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

If you have questions about this Privacy Policy, you can reach us at:
Terrarium de Fleurs
Email: terrariumdefleurs@gmail.com
Location: Reno, Nevada